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Article The Net Promoter Score: What it is, why it's controversial and its alternatives | May 9, 2023
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Article Changing the mind-set of an organization: Why being insight-led can improve business objectives | February 6, 2023
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Article Q&A: L’Oréal and InSites Consulting on what makes their insights partnership strong | January 19, 2023
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Article An ethnographic approach: Cancer treatment, recovery and health care marketing research | January 10, 2023